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The Finest in LTL Service.

For over 40 years, R+L Carriers has offered fast, friendly, and affordable LTL service.

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Global transportation solutions.

R+L now provides many global transportation solutions to better serve you.

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Discounted truckload services.

R+L offers truckload services on shipments 22,000 pounds or greater.

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Cargo Claims

R+L Carriers prides ourselves on the quality service we perform. If you feel you need to file a claim, you can do so by printing the form and mailing it to us. You may obtain information regarding the status of a claim by contacting our Claims Department at 1-800-543-5589 or online by entering your claim number below. We want you to know we care, send your comments and suggestions straight to management.

To check the status of a claim, enter your R+L Claim # here:
About Cargo Claims

Although every attempt is made to prevent cargo loss and damage, there may be an instance when you find it necessary to file a Cargo Claim. Our policy is to handle your claim promptly and fairly. The following reminders can assist us in meeting this objective and help us to avoid processing delays.

Instructions for Filing a Freight Claim:

  1. Claims must be filed in writing.
  2. The claim must be supported by the original freight bill, the original Bill of Lading, and the original invoice for goods shipped.
  3. Filing of a claim should take place as soon as possible after occurrence and must be filed within nine months of the delivery date to meet the Bill of Lading contract requirements.
  4. Download and complete a claim form. Send your completed claim with supporting documents:
    Cargo Claims Department
    R+L Carriers
    P.O. Box 271
    Wilmington, OH 45177-0271

Questions regarding filing a freight claim should be directed to the Cargo Claims Department at 1-800-543-5589.

For more help on cargo claims with R+L, contact us.

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